Cleaning & Care
The Daily Shopper and The Euro Shopper
The Market Bag Co. Daily, Euro and Cool Shopper bags are made from 80% recycled PET plastic bottles which is naturally water and tear resistant. Clean with a damp cloth and a mild soap and allow to dry.
The Cool Shopper
The Cool Shopper has a unique lining which can be easily cleaned with mild soap and water. The exterior of the bag is made from recycled PET plastic bottles, which are naturally water and tear resistant and can be cleaned with a damp cloth and mild soap.
Our bags are designed to last for years and years. Due to the strong fabric, sturdy construction and reinforced base and seams, The Market Bag Co.'s bags are built to last. Don't overload - when in doubt, grab another bag. each bag can hold approx. 5kg of your shop.
Shipping, Exchanges & Returns
How do you ship your products?
We ship across Australia using courier company Sendle, a B Group Certified and carbon neutral delivery company. Please note, we cannot deliver to PO Boxes. Please contact us if you have a query regarding shipping before making an order.
Do you offer exchanges?
We accept exchanges for unused bags within 14 days of purchase along with your proof of purchase and all original packaging intact. Please email us to arrange for exchange at email@example.com. Please be aware you will need to cover the cost of posting the item back, and the cost of shipping the new order back to you.
Can I return my item for replacement or refund?
In the unlikely event that our products arrive with you damaged or faulty, we offer full refunds or exchange. The products must be unused, unwashed and accompanied by proof of purchase. Please email us at firstname.lastname@example.org to arrange your replacement or refund. You may be entitled to a refund of delivery charges.
How long will it take to receive my order?
We aim to dispatch within 2 days of your order, and Sendle will deliver within 1-7 business days.
How much does it cost to ship in Australia?
Postage is FREE when you spend over $100. All our bags are shipped in compostable mailers and we only use recycled paper. Australia-wide door to door courier service is just $9.90. All packages are tracked via email and SMS. Please check authority to leave if there's a safe place to leave your parcel. We cannot deliver to PO Boxes, Locked Bags, Parcel Lockers or Parcel Collect Locations. Don't worry if you're not home. Sendle will attempt to redeliver and if they still can't reach you, you can collect from one of over 1400 local collection points.
We think most of your questions can be answered here, but if not, you can head over to the Contact Us page.
4 The Love of Shopping.